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Electric fireplace inserts
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Is the heating function switched on
Customer service
Troubleshoot
What is the problem with your Mystic fire fireplace?
The heating of the fireplace does not work
Is the heating function switched on
Is the heating function switched on
Possible solutions
Is the heating function switched on?
No
» Switch on the heating function of the fire.
Yes
»
Next question
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Xaralyn, clean fire system.
Ruby Fires becomes Xaralyn, The alternative for a gas fireplace.
Rubyfires takes a new route and we continue under the name Xaralyn, clean fire system. A new name under an improved proposition with the same people.
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