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Does the fireplace make a continuous hum?

Does the fireplace make a continuous hum?

In an electric fireplace there are a few parts that move. If there is little or no background noise and you listen carefully, this can be noticed. If an electric built-in fire is built into a hollow space without sound insulation, this sound can be amplified.

To make your fire quieter, you can apply some insulation material (B) under the mirroraxis motor (A).
Move the mirroraxis (C) away from the motor as much as possible, this also makes a difference in the transmission of resonance.

mirroraxis motor in electric fire

A: Mirroraxis motor
B: Insulation material
C: Mirroraxis

Is there a clear sound for everyone to hear? Continue with the debugging.

Possible solutions:

  • Yes » Then the engine of the mirror axle is most likely broken. This article cannot be replaced by yourself! Please contact or visit your dealer with the problem. If this does not solve your problem, please contact Xaralyn via the service form on our website (see below).
  • No   » Next question


We ask you to do your service request online. Online applications will be given priority.

By using our service form a file of your problem is automatically created. Could the same problem in the future occur,we can provide you a better service.


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