We have succesfully received your online service request.
The warranty on a Xaralyn product is 2 years after purchase date. The warranty is for design and/or for production errors. Parts that have a limited lifespan like lamps and transducers are not covered by the warranty. These parts can be ordered online and are simple to replace. The dealer who sold you the product is still your first point of contact, you should expect the same service from the dealer.
We do our best to reply within 3 working days.
With kind regards,
Customer service Xaralyn
NL-1721 PR Broek op Langedijk