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Have you tried to place the lamp (bulb) of your Mystic Fire in a different lampholder?

Have you tried to place the lamp (bulb) of your Mystic Fire in a different lampholder?

Possible solutions:

  • No  » Try to place the faulty lamp (bulb) in one of the other lampholders. Read the manual for instructions on replacing the lamps.
  • Yes » Next question
Already viewed our collection? Xaralyn collection

Xaralyn, clean fire system.

Ruby Fires becomes Xaralyn, The alternative for a gas fireplace.

Rubyfires takes a new route and we continue under the name Xaralyn, clean fire system. A new name under an improved proposition with the same people.