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FAQ Electric fireplaces

Frequently asked questions about electric fireplaces

In this section, you can efficiently address frequently asked questions.

Various models of electric fireplaces can also be controlled via a smartphone, Google Home, or Amazon Alexa. Check the fireplace's user manual to see if it is compatible. The Xaralyn Smart App can be downloaded from the Google Play Store or the Apple App Store.

Download the Xaralyn Smart App and follow the instructions in the app. If it is not entirely clear how to connect to the fireplace, use this manual.

Xaralyn's electric fireplaces feature a glass pane where the flame effect is created by a projection of light.

As soon as you connect the fireplace to the mains, you can use it. Xaralyn's electric fireplaces have various functions. For example, you can regulate the flames and heat, and most fireplaces come with a remote control. You can find out whether the fireplace of your choice has the relevant functions in our collection of electric fireplaces.

The power consumption of an electric LED fireplace depends on the functions you use. If you only use the flame effect, the power consumption is between 10-15 Watts per hour; these costs are negligible.

For an average ceiling height, you can roughly assume: 

• 400 Watt 3-6 m2 

• 600 Watt 7-9 m2 

• 800 Watt 9-11 m2 

• 1000 Watt 12-14 m2 

• 1200 Watt 14-17 m2 

• 1400 Watt 17-21 m2 

• 2000 Watt 22-29 m2 

• 2500 Watt 30-35 m2

The outside of the glass panel of your electric fireplace is easy to clean using a damp cloth. You can then dry the glass panel with a dry (tea) towel.

Absolutely, our electric fireplaces are perfectly suited for built-in projects. View our built-in fireplaces here.

An electric fireplace contains a few moving parts. If there is little to no background noise and you listen carefully, this can be noticed. If a built-in electric fireplace is installed in a hollow space without sound insulation, this sound can be amplified.

You only need a grounded outlet to connect an electric fireplace. It is preferable if this connection is located directly behind the mantelpiece: this ensures that no cords are visible. Xaralyn electric fireplaces generally come with a cord of approximately one and a half meters. We strongly advise against cutting the cord! If you wish to extend the length of the cord, please use a grounded outlet.

Xaralyn electric fireplaces are designed to create atmosphere and can be used as supplementary heating. Depending on the electric fireplace, it can heat up to a maximum of 2000 watts. You can find the precise heat output of your chosen fireplace in the specifications or the user manual.

2000 watts is suitable for heating rooms up to 29 m². Xaralyn electric fireplaces provide pleasant warmth in the home.

Xaralyn electric fireplaces are equipped with various lamps. All new models use LED technology. You can find out exactly which lamps are in the fireplace of your choice in the user manual. Provided the socket is the same, the lamps can be easily replaced. However, please keep in mind that the light from the lamp affects the flame effect.

If the motor is not working or the fireplace makes a rattling sound, the motor probably needs to be replaced. We advise you to visit the dealer for this.

Electric fireplaces offer various benefits, making them an attractive option for many people. Here are some of the benefits of an electric fireplace:

  1. No smoke or emissions: Electric fireplaces have no actual combustion and therefore produce no smoke, ash, or harmful emissions. This makes them more environmentally friendly and allows them to be used without a chimney, which is convenient in apartments and houses without flues.
  2. Easy installation: They are simple to install and do not require complex flues or ventilation systems. Often, they simply plug into a socket and are ready for use.
  3. Safety: Electric fireplaces are generally safer than traditional wood or gas fireplaces because there is no open flame. This makes them suitable for families with children and pets.
  4. No fuel needed: Unlike wood or gas fireplaces, electric fireplaces do not require fuel to function. They use electricity to create warmth and atmosphere, which is convenient and can help reduce energy costs.
  5. Adjustable heat and flames: Most electric fireplaces come with adjustable heat levels and flame intensity, allowing you to adjust the desired atmosphere and warmth to your needs.
  6. No maintenance: Because there is no actual combustion, no ash residue or cleaning is required. This makes the maintenance of an electric fireplace quite simple and time-saving.
  7. Diverse designs: Electric fireplaces are available in various styles, sizes, and designs, so you can easily find a fireplace that suits your interior and personal taste.

However, it is important to note that electric fireplaces cannot provide the same intense heat as wood or gas fireplaces. They are primarily intended for ambiance and moderate heat (supplementary heating). If you are looking for a powerful heat source, a traditional wood or gas fireplace may be more suitable.

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Below you will find an overview of the most frequently asked questions about our fireplaces, accessories, and services. However, if you would prefer personal assistance, please feel free to contact us for more information. We are happy to help!

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