FAQ Promotions and discounts
Frequently asked questions about promotions
In this section, you can efficiently handle common questions.
If you want to stay updated on news or promotions, please sign up for our newsletter or follow our social media channels. Additionally, we offer unique promotions on our sale page.
You can use the discount code during the checkout process in the shopping cart. You enter the code in the "Voucher code" section, and the discount will be applied.
We use one discount code per order. Discounts cannot therefore be combined with each other.
If the code has expired, unfortunately, the promotion period is over. Make sure to place an order within the specified period.
We offer price guarantee on our entire stock.
Free returns
30-day money-back guarantee. No stress and no hassle. View the terms and conditions here.Excellent delivery
Enjoy fast shipping on all orders and free shipping on orders over €100.Lowest price guarantee
Do you find our product cheaper somewhere else? Then we will match the price.Quality comes first
Each product is carefully tested to meet high standards.Popular fireplace categories
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