My electric fireplace is broken. What now?
A good electric fireplace lasts a long time. A great electric fireplace is produced with respect for our environment. If repair is no longer possible or parts are no longer available, even the best electric fireplace will eventually need to be replaced.
Every electric fireplace is full of reusable materials. Recycling your electric fireplace reduces waste, prevents pollutants from entering our environment, and saves resources.
If you purchase a new electric fireplace from Xaralyn, you can return your old electric fireplace to us. Your new electric fireplace is usually more energy-efficient and offers many new features. Xaralyn will ensure that your old electric fireplace is fully recycled. Your recycled fireplace contributes to a circular economy.
Our recycling and removal policy
At Xaralyn, we feel responsible for complying with the Waste Electrical and Electronic Equipment (WEEE) Directive, also known as e-waste. This directive is designed to promote environmentally friendly disposal and recycling of electrical and electronic equipment to reduce waste and minimize the environmental impact of hazardous substances.
As a responsible retailer, we offer the following services to ensure compliance with the WEEE Directive and support sustainable practices:
Free take-back service
We offer a free take-back service for your old electrical and electronic equipment on a like-for-like basis. If you purchase a new electrical item from us, such as an electric fireplace, you can return your old, similar item, and we will ensure its environmentally friendly disposal.
Key points:
- The service is available when you purchase a new electrical item from us.
- The old item must be of a similar type and function to the new one (like-for-like basis).
- You have 30 days from the date of your new purchase to return your old electrical equipment.
- If you made your purchase online, you are responsible for the return shipping costs of the old item.
How to return your old electrical appliances
To recycle your old electrical appliances, simply return them to our warehouse within 30 days of purchasing your new item. If the item was purchased online, you can request a free return label from our customer service. Then, pack your old electric fireplace in a box and take it to a DPD service point.
Please do not dispose of electrical items with your household waste. Electrical products often contain hazardous substances that, when improperly disposed of, can harm the environment, wildlife, and human health by leaking contaminants into the soil and water. By recycling your electrical appliances, you help reduce the fast-growing waste stream and contribute to the preservation of valuable natural resources.
Why recycling is important
- Environmental Impact: Many electrical products can be repaired or recycled, reducing the need for raw materials and protecting the environment from unnecessary harm.
- Preventing landfill contamination: Improper disposal of electrical items can lead to hazardous substances seeping into the ground, causing soil and water contamination, which can harm wildlife and human health.
Contact
If you have any questions about the WEEE Directive or need assistance returning your old electric fireplace for recycling, please feel free to contact our customer service. We are happy to help ensure your old appliances are disposed of safely and sustainably.
Help us protect the environment by recycling your old electrical appliances today!
This policy outlines how we strive to meet the highest environmental standards with our electric fireplaces while offering our customers free and easy solutions for recycling their old fireplaces responsibly.