EU to UK Plug
Do you want to use your favorite ambiance fireplace abroad? Our EU to UK plug is the perfect solution! This handy adapter allows you to easily plug your ambiance fireplace into a British socket, so you can enjoy warmth and coziness wherever you are.
Spare parts for decorative fireplaces are environmentally friendly because they extend the lifespan. By replacing defective parts, we can prevent entire appliances from being thrown away and ending up in landfill. This helps to reduce the amount of waste and pressure on natural resources required for the production of new devices. In addition, the use of spare parts reduces the energy and material waste associated with the production of new products. In this way, spare parts contribute to a more sustainable and environmentally friendly consumption cycle.
Make sure you order the right spare part for your decorative fireplace. You will usually find the correct name and version of the decorative fire in the invoice. Each decorative fire is also (usually on the back) provided with a production sticker. The model of the decorative fireplace is stated on the production sticker.
EU to UK Plug: Enjoy electric fireplaces in the UK
The EU to UK Plug adapter is an indispensable item for anyone in the UK who wants to enjoy our beautiful electric fireplaces. This adapter allows European plugs (EU) to be safely connected to British sockets (UK). With this simple yet effective solution, UK customers can use our electric fireplaces hassle-free, without worrying about compatibility issues. Thanks to the EU to UK Plug adapter, creating a cosy and atmospheric environment with our fireplaces is now accessible to the UK.
Can't find an invoice or production sticker anymore? Then take a picture and send it to our customer service.
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| Heat settings | 0 |
| Maximum heat output (Watt) | 0 |
| Thermostat | |
| App | |
| Timer | |
| Maintenance-free | |
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| Battery included | |
| Manufacturer's warranty |
Shipping: Parcel delivery
Advice: Keep the original packaging of your electric or ethanol fireplace. If your appliance requires service, it will need to be sent to us. The original packaging is required to ensure safe transport.
Choose the fireplace of the future
No chimney required, just enjoy a realistic and lively flame effect. Place your fireplace wherever you want and effortlessly combine warmth, comfort, and style.
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More than 30 years of passion for atmospheric warmth
A wide range of electric & bioethanol fireplaces
Dutch fireplace design
Designed with attention to detail, quality, and a timeless appearance.
Luxury materials
From natural stone and high-quality finishes to realistic flame technologies.
For every interior
Modern, classic, and minimalist designs to match every interior style.
Thousands of customers enjoy the atmosphere of Xaralyn every day
From modern apartments to charming homes: our customers choose Xaralyn for its unique design, easy installation, and lifelike flame experience.
No chimney required!
Save on major renovations and significant costs.
Unique patented ceramic bioethanol burner
Our patented ceramic burners are used worldwide and continue to form the foundation of every Xaralyn bioethanol fireplace.
Unique ceramic technology
Our patented burner features a special ceramic stone that fully absorbs the bioethanol for safer and more controlled combustion.
Calm and realistic flame
The ceramic stone ensures an even distribution of fuel with a lower risk of spilling or overflowing.
Efficient fuel consumption
Thanks to optimal evaporation, you can enjoy a beautiful flame effect for longer with efficient use of bioethanol.
Most frequently asked questions answered
In this section, you can efficiently address frequently asked questions.
In our Experience Store in Broek op Langedijk (near Alkmaar), you can view all products and, if desired, take them with you immediately. As a manufacturer, Xaralyn has almost all models in stock as standard. Collect on the same day? No problem. In addition, you benefit from our lowest price guarantee within the eurozone: if you find the same product cheaper elsewhere, we will match the price.
You can reach our customer service by sending an email to info@xaralyn.com, calling +0226 331420, or using the chat on our website. Our dedicated team is available on working days to help you with any questions or issues.
We are committed to providing fast and effective solutions to ensure your satisfaction.
We offer a 30-day return policy for all products. Items must be in their original condition, unused, and accompanied by proof of purchase. Refunds are processed within 5–7 working days after receiving the returned item.
You can track your order using the Track & Trace information you receive from us. If the delivery driver is unable to deliver your package to you or your neighbors, it is often delivered to a parcel pickup point.
If your Track & Trace shows that your parcel has been delivered but you have not received it, first check with your neighbors to see if they have accepted it on your behalf. If the parcel has not been delivered to your neighbors and is not delivered within three days, please contact us. We will then request DPD to start an investigation on your behalf.
For this DPD investigation, we will ask you to complete a DPD form. After that, we kindly ask for your patience. The full DPD investigation process can take up to 6 weeks. If your parcel is not found within this period or DPD cannot prove that it has been delivered, you will receive a replacement delivery from us.
We understand that it is very frustrating when a parcel goes missing. For us as well, this involves a lot of work and always comes with costs. We will do our utmost to resolve this issue as quickly as possible. Please be patient.
