We ship to the following countries: The Netherlands, Belgium, Luxembourg, Germany, Austria, France, UK and Ireland.
Other countries: Contact the importer in your country. If there is no importer in your country we we will give you a price proposal for the etra shipping cost.
All listed prices on our webshop are including 21% Dutch VAT.
Costs of shipment UK and Ireland
Orders of €100,00 or more are delivered Free House.
For shipments under €100,00 we charge €10,00 for shipping costs.
Placing an order
Orders are processed immediately. Delivery time 1-5 business days (after receipt of the payment).
In case some or all items of your order are not on stock, we will inform you immediately by telephone or email.
If your order is sent with a parcel service, you will receive a track and trace code. When an order cannot be sent by regular parcel service, an appointment for the delivery is made by telephone or email.
We work with different carriers. It depends on your order which carrier is used for the delivery.
An appointment for delivery is made by telephone for larger orders that are transported on a pallet. In case you are not at home for the delivery an appointment is made.
Parcels are sent by DHL. You will receive a message regarding the expected delivery date from DHL. In case you are not at home at the time of delivery, you can make a new appointment for the delivery with DHL.
A delivery on a pallet is standardly made on the ground floor in front of your house. Different deliveries are only possible on request, extra delivery costs may be charged for this.
For a faster processing of your return, we ask you to fill out an information form. You can print out this form and add it to your order or fill out this form online.
1721PR Broek op Langedijk
Right of withdrawal
If you are not 100% satisfied with your purchase, you have 14 days to revoke the agreement without giving a reason. The term of withdrawal ends 14 days after the day:
You must deliver the goods without delay, but in any case no later than 14 days after the day on which you has notified us of the decision to cancel the agreement, to send it back to us or to hand over. You are on time if you return the goods before the period of 14 days expired
We ask you to take the following steps when returning (part of) your order:
You can also use the model withdrawal form for the cancellation notification, but you are not obliged to do so.