Recycling and disposal policy

My electric fireplace is broken. What now?

A good electric fireplace lasts a long time. A great electric fireplace is produced with respect for our environment. If repair is no longer possible or parts are no longer available, even the best electric fireplace will eventually need to be replaced.

Every electric fireplace is full of reusable materials. Recycling your electric fireplace reduces waste, prevents pollutants from entering our environment, and saves resources.

If you purchase a new electric fireplace from Xaralyn, you can return your old electric fireplace to us. Your new electric fireplace is usually more energy-efficient and offers many new features. Xaralyn will ensure that your old electric fireplace is fully recycled. Your recycled fireplace contributes to a circular economy.

Our recycling and disposal policy

At Xaralyn, we are committed to complying with the Waste Electrical and Electronic Equipment (WEEE) Directive. This directive is designed to promote the environmentally responsible disposal and recycling of electrical and electronic equipment, with the aim of reducing waste and limiting the environmental impact of hazardous substances.

As a responsible retailer, we offer the following services to ensure compliance with WEEE requirements and support sustainable practices.

Free take-back service

We offer a free take-back service for your old electrical and electronic equipment on a like-for-like basis. When you purchase a new electrical appliance from us, such as an electric fireplace, you can return your old equivalent appliance, and we will ensure its environmentally responsible disposal.  

Important information:

 How to return your old electrical appliances

To recycle your old electrical appliances, simply return them to our warehouse within 30 days of purchasing your new item. If the item was purchased online from us, you can request a free shipping label from our customer service team. Then pack your old electric fireplace in a box and take it to a DPD parcel shop.

Conditions:

• This service is only available when you purchase a new electrical appliance directly from us.
• The old appliance must be of a similar type and function as the newly purchased appliance (like-for-like basis).

Please do not dispose of electrical appliances with your household waste. Electrical products often contain hazardous substances that, if improperly disposed of, can harm the environment, wildlife, and human health by leaking pollutants into the soil and water.
By recycling your electrical appliances, you help reduce the rapidly growing waste stream and contribute to the conservation of valuable natural resources.

Why recycling is important

Environmental impact: Many electrical products can be repaired or recycled, reducing the need for raw materials and protecting the environment from unnecessary damage.

Preventing landfill pollution: Improper disposal of electrical appliances can cause hazardous substances to seep into the ground, resulting in soil and water contamination with harmful consequences for wildlife and human health.

Contact

If you have any questions about the WEEE Directive or need assistance returning your old electric fireplace for recycling, please contact our customer service team. We will be happy to help ensure that your old appliance is disposed of safely and sustainably.

Help us protect the environment by recycling your old electrical appliances today!

This policy outlines our commitment to meeting the highest environmental standards for our electric fireplaces while providing customers with a free and convenient way to recycle their old electric fireplaces responsibly.